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Communication is About People

About Kristen Giovanis, Managing Director

Technology has changed the language of business. “When we founded the company back in 1994, e-mail was a rarity in the business world,” notes Kristen Giovanis, Managing Director of KJI. “That’s hard to even imagine now. But early on, we worked with the principle that technology could and would be a competitive advantage, to us and to our clients. We’ve been a forerunner in our ability to seize technology as a method of providing outstanding customer service and improving business processes.”

Kristen taps her wide range of business, technology, legal, regulatory and policy knowledge to help clients manage the risks and costs of globalization. She has specific in-depth experience in CE regulations, medical compliance, and international contract law, as well as the practical requirements of working effectively across international borders.

As Managing Director, Kristen sets the tone for customer relations. “We put a lot of thought into the needs of the customer,” she says. “Our goal is to respond proactively to requirements before the customer is even aware of them. We have a process, but we don’t force customers to fit into it. Rather, we manipulate and adapt our process to fit the time, cost, and requirements of the client.”

Kristen holds a JD from the William Mitchell College of Law and has completed additional legal studies through Duke University Law School in Brussels and Notre Dame Law School in London. She is a member of the Minnesota State Bar, the American Bar Association, the American Chamber of Commerce in Europe and the American Business Women’s Association of Brussels. She spent three years in Brussels to develop KJI’s European office and gain first-hand knowledge of the EU business, regulatory and legal environment.

Kristen can be reached at 612-288-9494 ext. 11 or by email to: kristen@kjinternational.com.